Delighting guests digitally – from guest to regular
10 questions, 3 minutes. The self-check for Chapter 14 – straight from the book.
0 of 10 answered
1. How do new guests find your restaurant online?
2. How can guests make a reservation with you?
3. How up to date is your digital menu?
4. How do you handle online reviews?
5. Do you use digital channels to retain regulars?
6. Do you offer digital ordering or payment at the table?
7. How do you collect and use guest data (GDPR-compliant)?
8. How do you use social media for your restaurant?
9. Do you offer delivery and/or take-away digitally?
10. Do you measure the ROI of your digital guest communication?
Your result is ready
🔒
Unlock your score – free
You’ve answered every question. Enter your email to see your score, the personal evaluation, the industry benchmark and your digital napkin across all 18 checks – plus the complete toolkit.
Your data is used only for the evaluation and the industry benchmark.
Your result
0
of 30 possible points
0 – Beginner15 – Advanced30 – Champion
Your industry benchmark
Businesses of your type and size score on average – of 30 points.