10 questions, 3 minutes. The self-check for Chapter 10 – straight from the book.
0 of 10 answered
1. How do you create your staff rosters?
2. How does shift swapping between staff work?
3. How do you record and control overtime?
4. Do you know your labor cost per cover?
5. How do you ensure statutory break times are met?
6. How do you take employees’ wishes into account when scheduling?
7. How do you plan for seasonal peaks or events?
8. Do you have a skills matrix for your employees?
9. How do employees find out about schedule changes?
10. How well do you know your team’s work-life balance situation?
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